Privacy Policy

Last updated 8 November 2026

Ded Productions Ltd. provides videography, photography and editing services. This policy explains how we use personal information when you visit our website, contact or work with us, or appear in a production.

For privacy questions, requests or complaints, email privacy@ded.productions or write to Ded Productions Ltd., 25 Claremont Avenue, Sunbury-on-Thames, TW16 5LX, United Kingdom.

People we film and photograph

Depending on the shoot, we may capture your likeness, voice and interview answers. We may also record your name, job title or organisation if we need them to identify you or credit you correctly. A client or event organiser may give us a running order, speaker list, interview brief or photo list in advance.

When we use a participant consent form, a crew member goes through it with you in person. The form identifies the project, the client and the intended uses. We record your name, the date and what you agree to. We also take a reference photo so we can match your permission to the right photographs or footage. We use that reference photo only for this purpose. Where a parent or guardian gives permission for a child, we also record the child's name, the adult's name and the capacity in which they are signing.

We edit and deliver the agreed material to the commissioning client. For example, a client may commission a highlights film for its public social channels and photographs for internal communications. The uses for your particular shoot are set out on the form or in the organiser's event notice. Material published online may be viewed worldwide.

Our portfolio, showreel and social channels. Where the form includes Ded Productions' promotional use and you agree to it on the day, we may use the selected material for the purposes and channels described there. We rely on your consent for that use. You can withdraw it at any time by emailing privacy@ded.productions. Giving the project name and approximate shoot date will help us find the right material.

Wider event coverage. Event photographs and footage can include guests in the background or in crowd shots. The organiser's event notice explains its arrangements for that coverage. If you prefer to stay out of shot, tell the organiser or speak to our crew so we can identify you on the day.

Who is responsible for your information?

Ded Productions is the data controller when we decide why and how to use information, including for our website, business enquiries, accounts and our own portfolio. UK data protection law, including the UK GDPR and the Data Protection Act 2018, applies to these activities.

When a client decides how project material will be used and we process it on their instructions, the client is responsible for that use. Their privacy notice explains their lawful basis, publication arrangements and contact details. If you contact us about a client's use, we will help direct your request to the responsible organisation.

Enquiries, bookings and payments

When you contact us, we use the details you give us, such as your name, email, telephone number, business details and project brief, to answer you and prepare a quote. If you book us in your own name, we use the information needed to take the steps you request before booking and to perform our contract with you. Without the necessary contact and project details, we may be unable to quote for or deliver the work.

If you represent a client, agency or supplier, we use your business contact details, correspondence and project instructions in our legitimate interests in arranging shoots, coordinating our crew, delivering work and resolving queries. We may receive your details from a colleague or the project organiser.

We use billing details, purchase orders, payment records and invoices to administer payments and meet tax and accounting obligations. We may retain relevant correspondence in our legitimate interests in resolving disputes or establishing, exercising or defending legal claims.

Our website and cookies

Squarespace hosts our website. When you visit, Squarespace processes technical information such as your IP address, browser, device, pages requested and access times to deliver the site and keep it secure. Our lawful basis is our legitimate interest in operating a reliable, secure website. Squarespace also handles certain information for its own purposes, as explained in its privacy policy.

Essential cookies support the operation and security of the website. Where we use optional analytics cookies with your permission, they help us understand which pages people visit and how they move through the site. You can manage optional cookies through the site's cookie controls and remove stored cookies through your browser. Squarespace publishes details of the cookies its sites can use.

If a page loads a video player or font from another provider, that provider may receive your IP address, browser details and the page requested to deliver the content. If you follow a link to one of our social profiles, the platform's own privacy notice explains how it handles your visit.

Who we share information with

We share project information with the people who need it to do the work. This may include the commissioning client, an agency identified for the project, and freelance photographers, camera operators or editors working with us. For example, a photographer may need a portrait list, while an editor may need to know which interview clips are cleared for a particular use.

We use website hosting, business email and project management providers to run our business. We also use an online form provider to record consent in person and store reference photos. We may also use storage, backup and file-delivery providers to hold or deliver project files. Where necessary, we share relevant business records with accountants, professional advisers or authorities to meet legal obligations or deal with a claim. Access to project files and consent records is limited to people who need them for their role.

Where information is processed

Some of our providers process information outside the UK, including in the United States. Where UK rules on international transfers apply, the safeguard depends on the provider and destination. It may be a UK adequacy regulation, including the UK Extension to the EU-US Data Privacy Framework for eligible certified US recipients, or contractual safeguards such as the UK International Data Transfer Agreement or UK Addendum to the EU standard contractual clauses. You can email us for details of the safeguard applicable to your information and how to obtain a copy. Squarespace's data processing terms and Google Workspace's data processing terms give further provider-specific details.

How long we keep information

• Footage and photographs. We keep raw video footage for up to 90 days after delivery of the finished video. The client can renew storage for a further 90 days. When the storage period ends, we delete the raw footage or move it to an archive for the purpose and period agreed with the client. We keep original photographs while needed for editing, delivery and agreed revisions. We keep our copies of finished work while needed for the agreed delivery, archive or authorised portfolio use.

• Consent records and reference photos. We keep a record of the wording and your choices while we need to show what was agreed. We keep the reference photo while we need it to match those choices to the material. If you withdraw consent, we may keep a limited record of that request so we can respect it.

• Enquiries and business correspondence. We keep these while the enquiry, booking or related issue is active and afterwards where reasonably needed to deal with a dispute or claim. We keep invoices and accounting records for the applicable statutory period.

We review stored information periodically. When the reason for keeping it ends, we delete it from active storage. Remaining backup copies are removed as backups are replaced.

Your choices, rights and complaints

You can ask us for a copy of your personal information or ask us to correct it. Depending on the circumstances, you can also ask for erasure, restriction of use or a portable copy. Where we rely on consent, you can withdraw it at any time. Withdrawal applies going forward and does not affect the lawfulness of earlier use.

Your right to object. You can object to our use of your information where we rely on legitimate interests. If we use your details for direct marketing, you can ask us to stop at any time.

To make a request or raise a complaint, email privacy@ded.productions or use the postal address above. We may ask for enough information to identify you and locate the relevant records. If you complain, we will acknowledge your complaint within 30 days, investigate it and let you know the outcome without undue delay. You can also complain to the UK Information Commissioner's Office.